Kane and Family Movers FAQs

An initial quote can be given with only a few details. The residence type, (apartment, townhouse, single-family home, etc.), size of the home (how many bedrooms), and location of origin and destination are the crucial details needed to determine an appropriate base package. To generate a more accurate estimate for our movers in York, PA, the next step would be to obtain an itemized inventory of furniture to be moved with an estimate of the number of boxes to be handled. With this information, the base package can be confirmed and the number of hours can be estimated to generate an approximate price range. Additional services and materials can be added as necessary to customize packages and meet a variety of moving needs with respect to allotted budgets.

Kane and Family Movers is based in York, PA. Our movers in York, PA cover a large region of Pennsylvania, the majority of Maryland, and surrounding areas.

It is best to schedule your move as far in advance as possible, since over 40 million Americans move residences every year, according to the University of Harvard. Reservations are booked on a first-come, first-served basis with a paid deposit. Dates around the 1st and 15th of the month are typically more popular. Kane and Family movers can accommodate short-notice and same-day moves when availability exists on the company calendar. It is always best to call our movers in York, PA and ask about availability.

Our movers in York, PA always come equipped with a basic set of tools for the assembly or disassembly of furniture. This service is included in our hourly labor rates. There is no additional line item charge. The time simply continues to run by the hour as this task is completed. If assembly or disassembly is handled by the customer, fewer billable hours will be necessary to complete the move.

Our movers in York, PA are either full-time or part-time. Each employee receives comprehensive training prior to being assigned to a crew. No day laborers are ever hired by the company.

Kane and Family Movers does offer packing services with a variety of options. Quotes for packing can vary greatly. The best practice is to participate in a virtual or on-site estimate to gather necessary information. Packing materials can be provided by the company at an additional cost for convenience. Our movers in York, PA can also utilize materials on-site that have been provided by the customer. A recommendation can be made as to what materials should be present to appropriately complete the project. Packing can be provided for an entire residence or for only selected areas.

Our movers in York, PA required a minimum of 72 hours advance notice to reschedule without penalty, but is subject to availability. As long as a new date and time slot can be agreed upon, a paid deposit will be transferred to the new service date.

Credit and debit cards are accepted by our movers in York, PA, but are subject to a 5% processing fee. Payment options that do not incur additional fees include Zelle, Venmo, CashApp, and ApplePay.

It is customary to tip the movers, though not obligatory. The level of customer satisfaction and the size of the job usually determine the exact amount. As a point of reference, the average range of tips for our movers in York, PA is between $20-100+ per crew member. Many customers also offer to provide lunch and/or water and drinks for the crew.

If there is any issue or dissatisfaction with a move as it is occurring, customers are encouraged and obliged to reach out via phone, email, or text to the company phone number to contact a staff member immediately. Most issues are easily resolved if there is communication as a situation materializes. Solutions become harder to find if a problem is reported after the fact. Though the expectation is that all services go smoothly, any complaints are fielded expeditiously and resolved in a fair and efficient manner. Any time a service is actively being performed by our movers in York, PA, a staff member is always scheduled to be available to field any questions or concerns.